Pengaruh Pemulihan Layanan (Service Recovery) Terhadap Kepuasan Dan Kepercayaan Pelanggan Dalam Membentuk Loyalitas Pelanggan

Silvia, Missy

URI: https://repository.polibatam.ac.id/xmlui/handle/123456789/1428

Date: 2017-08-04

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Name: 2017-AM23.pdf

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D-4 Akuntansi Manajerial

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