Lubis, Ahmadi IrmansyahRamadhan, Dhafa2025-08-292025-07-22IEEEhttps://repository.polibatam.ac.id/handle/PL029/4200The advancement of information technology in the modern era has significantly transformed how business tasks are performed, including in the micro, small, and medium enterprises (MSMEs) sector. This technology plays a crucial role in enhancing operational efficiency and competitiveness in an increasingly demanding market. Ria Cake Kijang emerges as a strategic partner committed to supporting the sustainable growth of local MSMEs through collaboration and the promotion of high-quality, locally rooted products. However, manual product data management remains a major obstacle due to its inefficiency, risk of data loss, and negative environmental impact. To address these challenges, a web-based application was developed to replace traditional paper-based systems. This application features product recording, and Request tracking, aiming to simplify operations, improve data accuracy, and support better strategic decision-making, this request tracking solution not only promotes operational efficiency and transparency but also reinforces Ria Cake Kijang’s role as a catalyst in empowering MSMEs and fostering sustainable local economic developmentotherDigitalizationProduct ManagementInformation TechnologyWaterfall MethodUMKM InventoryArticleNIDN0110119402KODEPRODI55401#Teknik Informatika