PERANCANGAN PROSEDUR BERBASIS MANAJEMEN RISIKO PADA PERGURUAN TINGGI DALAM RANGKA MIGRASI KE ISO 9001: 2015
Approve : Priki Adimarta, S.S.T. Author : Dwi Kartikasari, S.T.,M.B.A Viewer : 48 view Download : 0 download
ABSTRAK In the era of fierce competition in higher education, various strategies proclaimed by campuses not only to ensure their survival, but also to enhance their reputation at national and international levels. One strategy of Batam State Polytechnics to grow rapidly is the adoption of ISO 9001 quality management system. Since the ISO 9001: 2008 standard that is currently applied is no longer applicable, the Batam State Polytechnic must migrate to ISO 9001: 2015. In ISO 9001: 2015 there is a major change in the implementation of risk management which is not addressed in ISO 9001: 2008. Thus, this study aims to bridge the gap between the requirements of ISO 9001: 2008 and ISO 9001: 2015 through risk identification, risk assessment and action plans for each risk identified in each procedure. The object of this research is the procedure of planning teaching and learning process in business management department. Primary data were obtained through focus group discussion activities with structural officials in business management department. Secondary data were obtained from the department of quality assurance and valid online sources. Data were analyzed using risk assessment form. The results of this study are the design of teaching and learning process planning process that has met the requirements of ISO 9001: 2015 and according to the needs of the organization and has anticipated the risks that have been identified. The benefit of this research is that the campus has a procedure that can improve the quality of teaching and learning process in continuous improvement efforts. Keywords: ISO 9001, Procedure, Risk Management
dipresentasikan pada SPI 1st Conference, di Batam, 27-28 April 2018, dipublikasikan pada Journal of Applied Accounting and Taxation (JAAT) e-ISSN: 2548-9925.