Pengaruh Penerapan Manajemen Sumber Day Berbasis Iso 9001:2008 Terhadap Kinerja Karyawan (Studi Kasus PT Cladtek Bi-Metal Manufacturing)

Abstract

This research aims to know about the influence of Resource Management based on ISO 9001:2008 of employee performance in administrative and managerial sections. Administrative and managerial sections is a most important role in the process to determining the company’s performance. Implementation of ISO 9001: 2008 based resource management such as management of human resource, management of infrastructure, and management of working environment are expected to improve the employee performance. The respondents of this research are employees working in the administrative and managerial sections of production, engineering, research and development, document control, project, procurement and logistics, finance, IT, software epicor, QC / QA, HSE and human resource development. From the results of multiple regression, showed there was partially effect of management of human resource variable in employee performance arround 0,199, there was partially effect of management of infrastructure variable in employee performance arround 0,217 and there was a partially effetc of management of working environment variable in employee performance arround 0,293 in administrative and managerial section of PT Cladtek Bi-Metal Manufacturing.