Pengaruh Service Marketing Mix Terhadap Keputusan Berkunjung Pada Objek Wisata Pantai Viovio Kota Batam

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Date
2017-05-19
Authors
Widia Ningsih, Yuantika
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Publisher
Politeknik Negeri Batam
Abstract
This research aims to know and analyze the effect of service marketing mix namely (1) the influence of the product against the decision to visit, (2) the influence of the price of a visit, (3) the influence of place decision against visiting, (4) the influence of the promotion decision against visiting, (5) the influence of the people against the decision to visit, (6) the influence of the process of visiting, and (7) influence of physical evidence against the decision to visit on a tourist Beach Viovio. (8) the influence of Product, Price, Place, Promotion, People, Process, and Physical Evidence the decision visited on Viovio Beach attractions. This research is quantitative descriptive research is categorized as where the sample in this research as much as 95 respondents with engineering data collection using the questionnaire and observation. Methods of data analysis used was multiple linear regression analysis with test the hypothesis, i.e. t-test and F-test, with the results of the study showed that the Product (X1), Price (X2), Place (X3), Promotion (X4), People (X5), Process (X6), as well as Physical Evidence (X7) a positive effect against the simultaneous decision of the visit.
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Keywords
Manajemen Bisnis, Administrasi Bisnis, Management and Auxiliary Service (Manajemen dan Ilmu yang Berkaitan), Commerce, Communications, Transportation (Perdagangan, Komunikasi, Transportasi)
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