Pengaruh Total Quality Management Terhadap Efisiensi Biaya Kualitas
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Date
2015-07-02
Authors
Hamdani, Abi
Journal Title
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Volume Title
Publisher
Politeknik Negeri Batam
Abstract
Facing global competition companies manufacturing industry, especially in Batam required continuing to improve quality but do not waste cost. Total quality management is a management system that can be used as a response to these problems, because according to experts of modern management of production processes in manufacturing companies refers to the improvement of quality will produce a quality product that is free from damage, it means the waste can be avoided so that the cost of production per unit would be cheaper to prove the truth of this research. This study is conducted with the aim to observe influence of total quality management (TQM) toward the efficiency cost of quality in manufacturing companies in Batam city, based on the perception of employees. The technique used is multiple linear regressions with associative research method. This study include 6 subvariable of TQM which is focused on the customer, obsession on quality, teamwork, continuous improvement, training and education and empowerment and influence employee engagement measured through multiple regression test, f test, t test, and r2 test. The results of the study indicate weak correlation between subvariable TQM individually to the efficiency of the cost of quality, the conclusion drawn based on the statistical results is to focus on customer, obsession on quality, teamwork, continuous improvement, training and education and the empowerment and involvement of employees does not affect the partial and simultaneously to increase the efficiency of the cost of quality
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Keywords
Manajemen Bisnis, Akuntansi Manajerial, Manajemen dan Ilmu yang Berkaitan, Ilmu Ekonomi, Cost Efficiency, Total Quality Management