D-4 Administrasi Bisnis Terapan

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Analisis Kesiapan Rencana Implementasi Sistem Manajemen Mutu Iso 9001:2015 Menggunakan Gap Analysis Di Smk Negeri 1 Batam
(Politeknik Negeri Batam, 2017-07-26) Chandra Amandarina, Vivie; Hendrawan, Bambang
Vocational High School 1 Batam wants to get ISO 9001:2015 certificates to improve their management quality. Before they submit the certification process, they already exists the application and examine the implementation of quality management to know how far they make it good and they can get the certificate. This case uses GAP analysis checklist to analyze the level of quality management’s implementation. This analysis use some indicators, to know the obstacles in this quality management’s implementation the researcher do some interview with every head representative in the school. The results show that the implementation of ISO 9001:2015 quality management system is already good. The presentation show that the clause 8 is the lowest value with 86.86% acquisition, and the highest presentation is clause 10 with 98.67% acquisition. The main obstacle is because of the less comprehension about the new procedural and not maximal performance is done by kind of individual. School has to give more attention and intense for controlling the performance to correct the quality management system and the certification works well.