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Subject: search.filters.subject.Quality Management

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  • Repository Politeknik Negeri Batam
    Item
    Pengaruh Penerapan Sistem Manajemen Mutu Iso 9001 Terhadap Kinerja Karyawan Dan Budaya Organisasi
    (Politeknik Negeri Batam, 2015-08-25) Ismaini, Rizki; Gunawan, Hendra
    This study aims to determine the effect of the application of ISO 9001 quality management system to employee performance and organizational culture with the object of a manufacturing company located in Batam with total companies are 157 companies. This research using questionnaires as the primary data which distributed to mid-levelemployees of 400 respondents selected randomly. The result of study showed that there’s no significant effect of the quality management system ISO 9001 on organizational culture and employee performance are not significantly affected by the quality management system ISO 9001. However, this study find difficulyt to get support from the company, so that further research is suggested to convince companies to be able to work together.
  • Repository Politeknik Negeri Batam
    Item
    Perbedaan Tqm Terhadap Kinerja Keuangan Perusahaan Sebelum Dan Sesudah Iqaf
    (Politeknik Negeri Batam, 2015-06-12) Sihombing, Lilis Suryani; Darmawan, Arif
    This study analyzes the impact of quality award from IQAF (Indonesian Quality Award Fondation) performance measured by ROA, ROE, DER,EVA. This study used purposive sampling to get the sample. It used 19 obervations listed on Stock Exchange of Indonesia (IDX), and IQAF website. This research use Non-Parametric Test (Mann-Whitney U test) to analyzes the data. The result showed there is not different between ROA, ROE, DER, but it found the different in EVA for three years before certification and after certification from IQAF that used seven criterias of Malcolm Baldrige, and there is not different between ROA, ROE, DER and EVA for certified and non-certified companies from IQAF. This study has the limitation data and it was only used three years for research. Further research advice to add the data and use the longer period.