Tugas Akhir dan Skripsi

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Subject: search.filters.subject.Social Problems and Services, Associations

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  • Repository Politeknik Negeri Batam
    Item
    Variabel Kepuasan Pelanggan Memediasi Hubungan Antara Anteseden Dan Loyalitas Nasabah Bank
    (Politeknik Negeri Batam, 2017-06-21) Nur Azizah, Dunya; Gunawan, Hendra
    This study aims to determine the effect of service quality, service convenience, fairness of perceived price influence customer satisfaction and customer loyalty and to know the effect of satisfaction variable can mediating between service quality, service convenience, fairness of perceived price to customer loyalty. Furthermore, this study also tested different respondents from the level of education. The object of research is customer of public sector bank located in Batam City. This researched used questionnaire in likert scale. Sampling method in this research using convenience sampling. Analysis technique this researched used simple regression, multiple regression, and Mann-Whitney test that is used to test the difference of respondents from the level of education. The results of this study show that the service quality, service convenience, and fairness of the perceived price positively impact the satisfaction and loyalty customers and found the role of mediation of variable satisfaction. The study found difference in customer perceptions of some services provided by banks. Further research can use a generalizable sample.
  • Repository Politeknik Negeri Batam
    Item
    Penghitung Komponen SMS Semi Otomatis
    (Politeknik Negeri Batam, 2012-07-30) Danis, Rahmad; Kamarudin, Kamarudin
  • Repository Politeknik Negeri Batam
    Item
    Pengukur Kadar Oksigen
    (Politeknik Negeri Batam, 2012-08-03) Cyndarbumi, Bagas; Sutopo, Daniel
  • Repository Politeknik Negeri Batam
    Item
    Pengendali Kecepatan Motor DC pada Mobil Listrik
    (Politeknik Negeri Batam, 2014-05-26) Firmanto; Ridwan, Ridwan; Istardi, Didi
    Motor speed control systems have a different logic and control methods. One of the frequently used in motor speed control is the control logic of the PID. The control logic PID control system is a combination of proportional, integral, and derivative that each system has its advantages – specific advantages which the proportional control system has the advantage of a rapid rise time, integral control system has advantage for reduce error, and the system of derivatives has the advantage of reducing errors and dampen overshot. To find out how the speed of the motor can be generated using the rotary encoder is mounted on the motor. The input signal is a pulse encoder which is converted into a form of RPM. DC motor speed controller in electric car can apply a PID control; can be used to control the motor speed with stable. By setting the set point, speed motor that we want can be set as you wish because data set point is arranged with Microccontrollers and the data in the form of PWM signals.