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Item Pengaruh Kualitas Layanan Terhadap Kepuasan Nasabah (survei pada nasabah Bank Mandiri Batam Batu Ampar)(Politeknik Negeri Batam, 2017-09-07) Agustrianto, Andri; Sinaga, InggridBanking institutions is an important instrument for Governments is controlling the financial and monetary policy in stabilizing and increasing economic growth. As a service company, the bank sued the more professional, trustworthy and superior in service as well as the customer desires can compensate for the changes effectively. This study aims to examine the effect of service quality on customer satisfaction, the survey was conducted at Bank Mandiri Batam Batu Ampar Branch. This study aims to determine the effect of each variable on the quality of the most influential service and test the hypothesis that has been formulated previously. The variables of this research are Tangible (physical aspect), Reliability (reliability aspect), Responsiveness (aspect of catch power), Assurance (aspect of guarantee), Empathy (aspect of awareness) together and partially significant effect on customer satisfaction variable with the most dominant factor Is variable Reliability and Empathy to customer satisfaction. This research uses explanatory research approach (explanatory research) with a sample of 116 people who are customers who transact at the teller. This research use regression equation test, the result of this research get the regression equation formed is Y = - 0,640 + 0,299X1 + 0,504X2 + -0,194X3 + 0,298X4 + 0,130X5. Based on the result of t test, tangible, reliability, assurance, empathy have positive and significant influence to customer satisfaction while responsiveness variable has negative and significant effect to customer satisfaction.Item Manajemen Modal Kerja dan Profitabilitas Pada Perusahaan Manufaktur dan Konstruksi yang Terdaftar di Bursa Efek Indonesia (BEI)(Politeknik Negeri Batam, 2017-07-07) Ayu Suginda, Diah; Sulaksono Adi Wibowo, Setoliabilities. The purpose of working capital management is to manage current assets and current liabilities in order to obtain a decent working capital and ensure the level of corporate liquidity. This study purpose to examine the effect of working capital management proxy with cash turnover, fixed asset turnover, cash conversion cycle to profitability. The data used are secondary data in the form of financial statements of manufacturing and construction companies listed in Indonesia Stock Exchange (IDX) period 2011-2015. Sampling method using purposive sampling technique. The analysis tool used is simple linear regression analysis and partial test (t statistic test). The results of the study found that cash turnover had a significant positive effect on the profitability of the company. The fixed assets turnover has a positive and insignificant effect on the profitability of the company. The cash conversion cycle has a positive and insignificant effect on the profitability of the company. Subsequent research is expected to add proxies as well as other independent variables that are suspected to have an effect on the profitability of the company and expand the corporate sector so that the results of the research not only have implications for the manufacturing and construction sectors but also have implications for other companies in different sectors and take into account the size of the company and see Its influence on the results of further research.Item Manajemen Modal Kerja dan Kinerja Perusahaan Pada Perusahaan Perdagangan Eceran di Indonesia(Politeknik Negeri Batam, 2017-08-24) Olfimarta, dania; Sulaksono Adi Wibowo, SetoWorking capital management is the management of current assets and current liabilities. The purpose of working capital management is to manage current assets and current liabilities in order to obtain a decent working capital and ensure the level of corporate liquidity. This study purpose to examine the effect of working capital management proxy with working capital turnover, cash turnover, inventory turnover, receivable turnover to coorporate performance. The data used are secondary data in the form of financial statements of retail trade companies listed in Indonesia Stock Exchange (IDX) period 2012-2016. Sampling method using purposive sampling technique. The analysis tool used is simple linear regression analysis and partial test (t statistic test). The results of the study found that working capital turnover had a significant positive effect on the performance of the company. The cash turnover has a positive and insignificant effect on the performace of the company. The inventory turnover has a significant positive effect on the performance of the company. The receivable turnover has a significant positive effect on the performance of the company. Subsequent research is expected to add proxies as well as other independent variables that are suspected to have an effect on the performance of the company and expand the corporate sector so that the results of the research not only have implications for the retail trade sectors but also have implications for other companies in different sectors and take into account the size of the company and see Its influence on the results of further research.Item Pengaruh Risiko Likuiditas Dan Kompensasi Eksekutif Terhadap Profitabilitas Perusahaan Perbankan Di Indonesia(Politeknik Negeri Batam, 2017-05-26) Ayu Kusuma, Dhira; sinarti, sinartiThis study aims to examine the effect of liquidity risk and executive compensationon bank profitability listed in Indonesia Stock Exchange period 2011-2015. Liquidity risk is proxied by deposit, cash, liquidity gap, and NPL. Executive compensation is proxied by total compensation given by the company to its executives. Profitability is proxied by income before taxes. Samples were taken by using purposive sampling and sample selection criteria. The analysis technique used in this research is simple regression analysis. The results showed that the liquidity risk affect bank profitability significantly and executive compensation affect bank profitability significantly. The increase in cash and deposits can increase the profitability of banks. Both of these faktors have a positive affect on bank profitability, while the liquidity gap and NPL as faktors exacerbating bank profitability and negatively affect on bank profitability. Executive compensation has a positive effect on bank profitability. The result of the study are expected to add to the research literature that discuss the faktors that affect of profitability on banking companies. Further research can add control variable is firm size.Item Pengaruh Intellectual Capital Terhadap Kinerja Perusahaan(Politeknik Negeri Batam, 2017-07-20) Jaya, Perwira; Irawan Setiyanto, AdiThis study aims to analyze the effect of Intellectual Capital on Corporate Performance in banking companies listed on the Indonesia Stock Exchange which publishes the financial statements of 2011-2015. The independent variable in this research is Intellectual Capital influence is a performance that can be measured by value added created by VAHU, STVA, and VACA. The dependent variable is financial performance measured by ROA (Return On Asset). This research also use control variable that is Size, Leverage, and ROE (Return On Equity). Samples taken by using purposive sampling and meet sample criteria. The analysis technique used in this research is multiple regression analysis. The results showed that the intellectual capital component of Structural Capital Value Added (STVA), Value Added Capital Employed (VACA) had positive effect on ROA, and intellectual capital had positive effect on ROA, while other intellectual capital component like Value added Human Capital (VAHU) Effect on ROA. The results of this study are expected to add to the research literature on the influence of intellectual capital on the performance of banking companies. Future research can use other models to find intellectual capital.Item Pengaruh Kualitas Audit Dan Manajemen Laba Terhadap Kinerja Perusahaan(Politeknik Negeri Batam, 2017-06-22) Nur Aeni; Lestari, NanikThis study aims to examine the effects of audit quality on earnings management, audit quality and earnings management impact on the performance of non financial companies listed in Indonesia Stock Exchange (IDX) period 2010-2015 . Audit quality is proxied by auditor size, audit tenure and audit fee. The earning management used is discretionary accrual measured using three methods namely modified jones model by dechow (1995), kasznik model (1999) and Kothari model (2005). firm performance is proxied by Tobins Q. This study uses secondary data with database collection technique. Total sample used in this research is 1350. The analysis technique used is panel data regression analysis. The results of the study found that audit quality has an effect on firm performance, but audit quality has no effect on earnings management and earnings management has no effect on firm performance. The results of this study are expected to add to the research literature on audit quality, earnings management and company performance.Item Penghitung Indeks Masa Tubuh Menggunakan Metode Fuzzy Logic Dengan Tampilan Via Android(Politeknik Negeri Batam, 2017-05-16) Pratama, Heru; Pamungkas, DanielHuman body health can be seen through two factors: weight and height. In the report of the FAO / WHO / UNU 1985, one of the ways that can be applied by using the classification table value of body mass index (BMI). And the table of body condition of the body of the is divided into five categories, namely very thin, thin, normal, fat, very fat. To determine BMI, BMI's counter system is using fuzzy method because of the shift range more flexible. The system consists of a device to measure the height and the weight than sending the results to android users. The sensors are an ultrasonic sensor to measure height with the slider to the media reflected waves ultrasonic and a load cell sensor to measure the weight of a human. The data displayed can be stored and displayed depending on how many measurements were performed. The results of the testing that has been done 50 times trial, showed a success rate of 88% with 44 the same body status in the IMT calculations manuallyItem Pengaruh Positioning Terhadap Keputusan Pembelian Menjadi Nasabah Di Ajb Bumiputera 1912 Cabang Nagoya(Politeknik Negeri Batam, 2017-07-19) Vera, Vetty; Wirangga Pratama, AdytiaThis research aims to know about the effect of positioning strategy on customer purchasing decisions in AJB Bumiputera 1912 Nagoya Branch. This positioning strategy plays an important role in the marketing of services. Positioning strategy which is product characteristic, price, product quality, product user (consumer), usage is expected to improve purchasing decision. Respondent of this research is Customer who has become active user of insurance policy of Mitra Asri at AJB Bumiputera 1912 Nagoya Branch. From multiple regression result, Show that there is partially influence on product characteristic variable, to purchase decision 0,707, then partially influence on price variable to purchase decision equal to 0,259, partial influence on variable of quality to purchasing decision equal to 0,555, partial influence on variable of product user to Employee purchasing decisions of 0.474, and partial influence on quality variables of 0.649 to purchase decisions at Mitra Asri policy customers in AJB Bumiputera 1912 Nagoya Branch.Item Pengaruh Labelisasi Terhadap Keputusan Pembelian Produk Wardah(Politeknik Negeri Batam, 2017-08-07) Zaina; Irawati, RusdaThis Research aims to know the influence of Labeling consisting of variables Identifies, Grade, Describe, Promote the purchase of respondents of the Research is that consumers ever buy cosmetic products using data collection Techiques Wardah questionnaire and documentation. Test instrument of research using the analsis of validity and reliability. Methods of data analysis used in this study is a descriptive analysis and multiple linear regression analysis. This analysis tool is used to find out the extent of the influence of identifies(X1),Grade (X2), Describe (X3), Promote (X4) and purchasing decisions(Y). the Research results show that partially variable Grade, Describe and Promote has a positive influence and a significant but variable Identifies no effect significant to purchasing decisions.Item Analisis Pengaruh Ekspor Impor Terhadap Nilai Tukar Usd Dan Sgd(Politeknik Negeri Batam, 2017-08-22) Sabtiadi, Kurniawan; Kartikasari, DwiExports are the activities of selling products from one country to another across the border of a country's customs territory, with the aim of obtaining the much- needed foreign exchange of the country, creating jobs for the domestic labor market, obtaining import duties and other taxes, and maintaining a balance between the flow Goods and money flows circulating in the country. This study was conducted to determine the effect of several independent variables, namely national exports, national imports, Batam exports, imports of Batam to the dependent variable ie the kurs of USD and SGD. This research is a kind of explanatory research with quantitative approach. The data used in this study is time series data in the period 2014-2016 obtained from the official website of the Central Bureau of Statistics. The sampling method is 36 saturated samples. Data analysis in this research using multiple linear regression method with the help of SPSS. Simultaneous test results indicate that exports, national imports and exports, Batam imports have a significant influence on the kurs of USD and SGD.