EVALUASI APLIKASI PENCATATAN DAN PEMBUKUAN PADA UMKM MENGGUNAKAN METODE SYSTEM USABILITY SCALE

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Date
2024-03-28
Authors
Awaliya, Qori Afifah Nur
Journal Title
Journal ISSN
Volume Title
Publisher
Journal of Applied Business Administration
Abstract
This study employs a descriptive qualitative approach to evaluate the usability of the Bizpos application, developed by the Business Management Department of Batam State Polytechnic to address the technological needs of Micro, Small, and Medium Enterprises (MSMEs). Conducted as part of the Project Based Learning (PBL) program from November 2022 to June 2023, the research targeted active Bizpos users from micro and small businesses in Batam City. Data collection involved a survey technique utilizing the System Usability Scale (SUS) instrument, supplemented with suggestion items, with 10 selected respondents. Analysis was carried out descriptively, aided by descriptive and narrative techniques. Findings indicate proficient application utilization among respondents, with average scores exceeding 3 for each statement. The Bizpos application attained an "acceptable" rating on the "B" grade scale, with a final rating of 82.25, denoting "excellent" usability. These results underscore the Bizpos application's effectiveness in addressing MSMEs' technological requirements and highlight avenues for refinement and broader deployment.
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Keywords
SOCIAL SCIENCES::Business and economics, TECHNOLOGY::Information technology::Other information technology, SOCIAL SCIENCES::Business and economics::Business studies, SOCIAL SCIENCES::Social sciences::Education
Citation
APA