D-4 Administrasi Bisnis Terapan

Permanent URI for this collectionhttps://repository.polibatam.ac.id/handle/123456789/68

Browse

Now showing 1 - 7 of 7

Analisis Faktor - Faktor Yang Mempengaruhi Kinerja Wirausaha Wanita Berbasis Pangan Di Kecamatan Batu Aji Kota Batam
(Politeknik Negeri Batam, 2017-05-29) Yuniarti, Ela; Hati, Shinta Wahyu
The purpose of the research are: (1) to know and analyze the internal factors influence the performance of women entrepreneur based on food in Batu Aji district; (2) to know and analyze the external factors influence the performance of women entrepreneur based on food in Batu Aji district; (3) to know and analyze the external factors influence internal factors of the performance of women entrepreneur based on food in Batu Aji district. Total respondents are 77 which divided from four location in Batu Aji district. The sample technique uses purposive sampling with Slovin’s formula. The data analyzed by descriptive analysis and Structural Equation Modeling. Data processing by SPSS version 20 and Partial Least Square version 3.0. The result indicate that: (1) internal factors which consist of human resource, marketing, finance, and production and operation have possitive affect to the performance of women entrepreneur; (2) external factors which consist of social and culture, business competition, and related institute role have possitive effect to the performance of women enterpreneur; (3) external factors of performance have possitive affect to internal factors of performance.
Analisis Kepuasan Pelanggan Terhadap Kualitas Layanan Ojek Online (Wakjek) di Kota Batam
(Politeknik Negeri Batam, 2017-08-22) Saputra, Yovan S.; Hati, Shinta Wahyu
This study aims to measure the level of customer satisfaction with the quality of their online service (Wakjek) in Batam city. Primary data obtained by spreading the questionnaires to consumers using Random Sampling techniques with the total sample as many as 100 respondents. The data were analyzed using descriptive statistics. Consumer satisfaction against the dimensions of quality are described on the diagram of the Importance-Performance Analysis (IPA). IPA charts indicate that service dimension items scattered on the four quadrants, namely 15 items on A quadrant which is a top priority, 7 items in quadrant B that should be preserved, the next 7 items in quadrant C which is a low priority, as well as 12 items in quadrant D is an item that is considered less important. Research results exposed that the satisfaction of services provided by taxi online Wakjek has showed the good results it can be seen from the level of conformity that is indicated by the variable Y i.e. satisfaction service. On the attributes of the performance of the average value of the variable Y indicates the number of attributes exist while 4.77 hopes the average value of the variable Y shows numbers 3.62. This means that service satisfaction felt by customers of their online Wakjek have been able to meet the expectations of their customers online Wakjek itself but there are still some items that must be repaired.
Analisis Penerapan Metode Six Sigma Dalam Pengendalian Kualitas Produk Valve Di Pt Cameron Systems Batam
(Politeknik Negeri Batam, 2018-09-17) Fitri; Hati, Shinta Wahyu
It is perfect for the manufacturing industry to produce efficient goods so that it can generate profits and can deliver products on time. Currently the company is required to be more competitive in the manufacturing industry This study aims to determine the implementation of Valve quality using Six Sigma method and to know the factors causing damage to the production process. Six Sigma is a way of improving quality before target 3.4 fails per million fold for a product or service. Running Six Sigma DMAIC can know that the sigma rate of the valve product damage as much as 3.76% in PT Cameron Systems Batam is still quite good with damage level of 7.375 for a million production (DPMO). Implementation of Six Sigma quality improvement in this research can be concluded that there are two causes of the highest product that is Oversize / Undersize dimension as much as 69% and by Tool mark 31%.
Efektivitas Pelatihan Terhadap Pengembangan Technical Skill pada Karyawan Produksi PT. Mcdermott Indonesia dengan Kepuasan Kerja Sebagai Variabel Intervening
(Politeknik Negeri Batam, 2017-08-11) Mayasari, Ryza Dwi; Hati, Shinta Wahyu
The purpose of this study was to describe and analyse the efectivity of training method for employe technical skill development that has given by PT. McDermott Indonesia to their production employees. This training method has given and used to measuring how far the technical skill has develop as long the employee working at PT. McDermott Indonesia. This research is explanatory research and using path analysis method conducted in the Department of Craft Training Centre PT. McDermott Indonesia amounting to 115 respondents. Data collected directly by kuesioner, interview and observation at PT. McDermott Indonesia. The results showed the influence of effectiveness on the job training and off the job training partially effect significantly to job satisfaction; effectiveness on the job training to the development of technical skill has no effect in a significant way; the effectiveness of off the job training towards the development of technical skill significantly influential; on the job training, off the job training and job satisfaction simultaneously effect significantly towards the development of technicall skills.
Faktor-Faktor Yang Mempengaruhi Kinerja Usaha Muslimpreneur Di Kota Batam
(Politeknik Negeri Batam, 2017-05-29) Sumarni, Mei; Hati, Shinta Wahyu
Pengaruh Kualitas Pelayanan Akademik Terhadap Kepuasan Mahasiswa Di Politeknik Negeri Batam
(Politeknik Negeri Batam, 2015-06-26) Mariska, Lidya; Hati, Shinta Wahyu
One common problem which is often faced by companies is customer dissatisfaction primarily when it deals with service quality. Therefore, it is not uncommon for many companies to investigate customer satisfaction with quality of services applied for their organizations. This study is expected to determine the influence of the dimensions of quality of service which include reliability, responsiveness, assurance, empathy, and tangible to Batam Polytechnic student satisfaction. The method used in this research is quantitative approach with explanatory research. Data analysis technique employs multiple linear analysis. Population in this research is the students of Multimedia and Networking Techniques who started their academic year in 2014, 2013, 2012 at Batam Polytechnic. The sample used in this study was 100 respondents. The sampling technique is purposive s The results of this study show that hypothesis 1 variable reliability, hypothesis 2 responsivenss variable, hypothesis 3 variables assurance, empathy hypothesis 4 variable, hypothesis 5 tangible variable, indicate signifant value which is smaller than = 0.05 and is proven by F -calculate> F - table. The results show that Ho is refuted and Ha is supported. It can be said that partial variable quality of service that include reliability, responsiveness, assurance, empathy, and tangible has a positive and significant impact on student satisfaction. Simultaneous test results that have been done show that empathy and tangible variables have a dominant influence on student satisfaction.
Pengaruh Penggunaan Arsip Elektronik Terhadap Kinerja Karyawan Pada PT. AT. OCEANIC OFFSHORE
(Politeknik Negeri Batam, 2015-07-08) Irnayani, Juwita; Hati, Shinta Wahyu
The purpose of this study is to identify and analyze the effect of using the electronic filling on the performance of employees at PT. AT. Oceanic Offshore that using the technology to support the electronic filling activities for completing the daily office work. Samples were taken as much as 32 (thirty-two) people. Data analysis method used is descriptive and inferential statistical analysis using SPSS software version 22. The results showed that the performance of employees affected by electronic filling is strong enough with coefficient of determination of 64.4%, while the balance of 35.6% is influenced by other factors did not measured. There is influence of using the electronic filling simultaneously on employee performance with a value of Fcount larger than Ftable (9.416> 3.320). There is influence of using the electronic filling partially on employee performance. These results have significant or suitability tested using two-sided t- test, which obtained tcount (4.778) is greater than ttable (2.056) at the significance level of 5%. While most electronic filling variables affect the performance of employees is shrinking. The influence contributed to the improved performance of employees is 96.3%.