D4 Logistik Perdagangan Internasional

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  • Repository Politeknik Negeri Batam
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    ANALYSIS OF MATERIAL SUPPLIER SELECTION FOR PROPERTY DEVELOPMENT COMPANY PT. REXVIN GROUP USING THE METHOD ANALYTICAL HIERARCHY PROCESS
    (Politeknik Negeri Batam, 2025-09-11) Jumiati; Septiana, Maryani
    Abstract: The objective of this article is to present a decision support system for supplier selection of materials for property development companies, specifically PT. Rexvin Group, using the Analytical Hierarchy Process (AHP). The importance of this research is to provide variations in the application of the AHP method in the property industry, thereby enriching the scientific literature related to material procurement. The research begins by identifying the main criteria (price, material quality, and material handling) based on the opinions of expert respondents, then analyzed pairwise to determine the priority weight of each criterion. The next step is to compare supplier alternatives (Katindo Utama, Citra Beton, and Lingga Furnindo) against each criterion to obtain the final score. The calculation results show that Katindo Utama is the best supplier with the highest score (0.632), followed by Citra Beton (0.232) and Lingga Furnindo (0.135). These results prove that the AHP method can be a systematic, objective decision-making tool and can serve as a reference for material supplier selection in the property sector.
  • Repository Politeknik Negeri Batam
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    Analysis of the Role of Green Logistics and Human Resources in Waste Management in the F&B Industry and Retail Sector in Batam City (Case Study: Indogrosir Batam)
    (ICAESS, 2025-09-24) Nabila, Ananda; Kurnilasari, Dwi Tiara
    The application of green logistics (GL) and green human capital (GHC) is an important strategy in supporting sustainable waste management, par-ticularly in the food and beverage (F&B) and retail sectors. This study aims to analyze how GL and the role of GHC support the effectiveness of waste manage-ment at Indogrosir Batam. The study used a descriptive qualitative approach with interview, observation, and documentation techniques. Information was obtained from four informants selected through snowball sampling, with a research period from October to September 2025. The results showed that GL was implemented in the form of product returns, sorting of goods from the warehouse, and reduc-tion in plastic use, which had an impact on reducing food loss and food waste. The role of human resources is also significant in supporting waste management, although this involvement is still informal and has not been facilitated by training, evaluation indicators, or a coaching system. These findings reveal a gap between theory, which emphasizes the importance of SOPs, performance indicators, and special teams, and practice, which still relies on individual initiative. This study recommends the development of formal SOPs, the establishment of evaluation indicators, the formation of a special waste management team, the improvement of human resource capacity through training, and the strengthening of coopera-tion with suppliers and collectors so that the implementation of GL and GHC can be more measurable, efficient, and sustainable.
  • Repository Politeknik Negeri Batam
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    Customer Satisfaction Analysis on Service Quality Using SERVQUAL and Importance Performance Analysis (IPA) at PT XYZ
    (2025-09-17) Hermawan, Anjani Khadijah; Mochtoha, Himawan
    The logistics industry in Batam is growing rapidly in line with the increase in export-import activities and the need for shipping efficiency (Putri & Santosa, 2022). PT XYZ, as a freight forwarding company, faces challenges in maintaining customer satisfaction in the midst of fierce competition (BP Batam, 2025). This study analyzed the quality of service using the Service Quality and Importance Performance Analysis (IPA) methods (Parasuraman et al., 1988; Martilla & James, 1977), based on data from 25 active clients. The results showed that the tangibles (-0.60), assurance (-0.10), and reliability (-0.04) dimensions had the highest negative gaps, indicating the need for service improvement. On the other hand, empathy and responsiveness show a positive gap, exceeding customer expectations. Based on the mapping of the IPA, attributes in the three main dimensions are included in Quadrant I as a priority for improvement. Therefore, it is recommended to increase delivery accuracy, simplify the ordering process, and implement SOPs based on service KPIs (Nurwahyudi & Rimawan, 2021).
  • Repository Politeknik Negeri Batam
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    Analisis Human Error pada Proses Ekspor Impor PT XYZ dengan Metode Systematic Human error Reduction and Prediction Approach (SHERPA)
    (Politeknik Negeri Batam, 2025-08-11) Aura Chaisya Wardani Aura Chaisya Wardani; Wirawan, Adhitomo
    Penelitian ini bertujuan menganalisis faktor-faktor human error yang terjadi pada proses ekspor-impor di PT X menggunakan metode Systematic Human Error Reduction and Prediction Approach (SHERPA). Dengan pendekatan kualitatif melalui wawancara, observasi, dan studi dokumen, aktivitas operasional diidentifikasi, diklasifikasi, dan dipetakan terhadap lima kategori utama kesalahan manusia, yaitu action error, checking error, communication error, selection error, dan retrieval error. Hasil penelitian mengungkapkan bahwa kesalahan paling sering terjadi pada tahap administrasi, input data, serta komunikasi lintas fungsi, terutama akibat kompleksitas prosedur, keterbatasan digitalisasi, dan kurangnya pelatihan. Rekomendasi mitigasi yang diajukan meliputi penyederhanaan SOP, optimalisasi sistem digital, pelatihan rutin, dan penguatan komunikasi formal. Penerapan SHERPA terbukti efektif mengidentifikasi area kritis dan memberikan solusi konkret untuk menurunkan risiko human error serta meningkatkan efisiensi operasional logistik ekspor-impor.
  • Repository Politeknik Negeri Batam
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    Analisis Risiko Operasional Gudang Menggunakan Failure Mode And Effect Analysis (Studi Kasus : Gudang Farmasi XYZ)
    (JABA, 2025-09-12) Rizki Alansianto Rizki Alansianto; Naldi, Syafri
    Gudang farmasi memiliki peran vital dalam menjaga kelancaran distribusi obat dan mendukung mutu pelayanan kesehatan. Penelitian ini bertujuan untuk mengidentifikasi dan mengevaluasi risiko operasional yang terjadi di gudang farmasi XYZ dengan menggunakan pendekatan Failure Mode and Effect Analysis (FMEA). Proses penilaian dilakukan melalui tiga indikator utama, yaitu tingkat keparahan (Severity), kemungkinan kejadian (Occurrence), dan kemampuan deteksi (Detection), yang kemudian dirumuskan dalam bentuk nilai Risk Priority Number (RPN). Pengumpulan data dilakukan melalui observasi lapangan, wawancara dengan informan kunci dan pendukung, serta penyebaran kuesioner tertutup dengan skala 1-10. Hasil penelitian menunjukkan bahwa risiko dengan nilai RPN tertinggi mencakup penanganan obat LASA (Look Alike Sound Alike) yang belum sesuai regulasi, keterbatasan jumlah palet, kurangnya lemari arsip untuk penyimpanan dokumen, dan tidak mencukupinya troli pengangkut. Sementara itu, risiko lain seperti pelaksanaan prinsip FIFO (First In First Out) yang tidak optimal, serta penggunaan kardus bekas menempati urutan selanjutnya. Berdasarkan temuan tersebut, disarankan adanya peningkatan sarana penunjang dan peninjauan ulang prosedur kerja untuk meminimalkan potensi kegagalan dalam operasional gudang.
  • Repository Politeknik Negeri Batam
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    MITIGASI RISIKO INBOUND LOGISTIK PRODUK KIMIA MENGGUNAKAN FMEA: STUDI KASUS PT PETROLOG BATAM
    (POLITEKNIK NEGERI BATAM, 2025-09-11) Ummi Fadhilah Ummi Fadhilah; Ulfah, Mutia
    Proses inbound logistik produk kimia memiliki risiko tinggi karena sifat produk yang sensitif terhadap kondisi penyimpanan dan penanganan. Kesalahan pada tahap ini dapat menimbulkan kerusakan barang, keterlambatan distribusi, hingga menurunkan kualitas layanan. Penelitian ini bertujuan untuk mengidentifikasi jenis risiko yang muncul dalam proses inbound di PT Petrolog Batam dan menentukan strategi mitigasi yang tepat. Metode yang digunakan adalah Failure Mode and Effect Analysis (FMEA) dengan pendekatan mixed methods, melalui wawancara, observasi, dan analisis dokumen perusahaan. Hasil penelitian menunjukkan bahwa kebocoran kontainer merupakan risiko dengan nilai RPN tertinggi (192), disusul oleh barang berkarat (144) dan kebocoran kontainer skala lebih kecil (144). Risiko lain dengan nilai lebih rendah meliputi kerusakan fisik kemasan (84) dan ketidaksesuaian nomor lot (32). Risiko tersebut dapat dikelompokkan menjadi dua, yaitu risiko dengan dampak besar tetapi jarang terjadi (high impact–low frequency) dan risiko dengan dampak kecil namun sering muncul (low impact–high frequency). Berdasarkan temuan tersebut, strategi mitigasi difokuskan pada perbaikan sistem pengendalian, penyempurnaan SOP, dan monitoring yang sesuai tingkat risiko. Penelitian ini memberikan manfaat praktis bagi perusahaan sebagai dasar dalam penentuan prioritas anggaran, penyusunan program pelatihan, dan penguatan pengawasan rantai pasok. Kata kunci: FMEA; inbound logistik; mitigasi risiko; produk kimia
  • Repository Politeknik Negeri Batam
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    Analisis Penerapan Metode Klasifikasi ABC dah EOQ pada Persediaan Material PT. PLN (Persero) UP3 Cimahi
    (Politeknik Negeri Batam, 2025-08-27) Hayya Tsabita Kalamina Hayya Tsabita Kalamina; Mulyaningtyas, Dian
    PT. PLN (Persero) UP3 Cimahi merupakan perusahaan yang bergerak di bidang energi kelistrikan yang dalam operasionalnya menggunakan berbagai jenis dan komponen material kelistrikan. Oleh karena itu, pengendalian persediaan penting untuk dilakukan agar tidak terjadi kekurangan atau kelebihan material. Penelitian ini berjenis deskriptif kuantitatif dengan tujuan mengetahui nilai penggunaan material dan penyerapan investasi, jumlah pemesanan optimum sehingga diperoleh hasil pengendaliaan persediaan yang ekonomis, dan waktu untuk melaksanakan pemesanan kembali guna menjamin ketersediaan material tepat waktu. Hasil yang diperoleh dari analisis klasifikasi ABC adalah kelompok A (17 jenis) dengan jumlah penggunaan material 73% dan penyerapan investasi 80%. Kelompok B (33 jenis) dengan jumlah penggunaan material 19% dan penyerapan investasi sebesar 15%. Kelompok C (149 jenis) dengan jumlah penggunaan material 8% dan penyerapan investasi 5%. Berdasarkan perhitungan EOQ perusahaan dapat menghemat hingga 43% biaya yang digunakan untuk persediaan. Adapun ROP material bervariasi yaitu pada rentang 4 hingga 111.562 buah.
  • Repository Politeknik Negeri Batam
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    Analysis of Oil Losses at the Point of Losses of Crude Palm Oil (CPO) Load on Self-Propelled Oil Barge (SPOB) Ship Owned by PT. XYZ Case Study: SPOB Ship
    (Politeknik Negeri Batam, 2025-07-17) Edriani, Falin; Al Amany, Sarah Ulfah; Al Amany, Sarah Ulfah
    This study examines the amount of loss in Crude Palm Oil (CPO) cargo during the distribution process. Losses frequently occur, indicating inefficiencies that lead to financial disadvantages due to shrinkage exceeding the tolerance threshold. The aim of this research is to analyze the specific points of loss that result in shrinkage, so that the distribution process can run more efficiently and optimally. This study employs a quantitative approach using secondary data from 15voyages. The data were analyzed using Microsoft Excel and the Wilcoxon test to compare two different samples the Bill of Lading (B/L) and the Actual Receipt (A/R). The result show significant losses at the discharge loss point (0.61%) and supply loss point (0.93%). The findings conclude that both figures exceed the company’s Key Performance Indicator (KPI) threshold of 0.30%, indicating a need for improved supervision and control of the CPO cargo distribution process.
  • Repository Politeknik Negeri Batam
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    International Ship and Port Facility Security (ISPS) Code Implementation and Evaluation of SOCPF Certification in Facing Security Threats at Batu Ampar Port
    (2025-09-25) Jerry Prasetia Jerry Prasetia; Septiana, Maryani
    This study analyzes the implementation of the International Ship and Port Facility Security (ISPS) Code and the evaluation of Statement of Compli-ance of a Port Facility (SOCPF) certification in addressing security threats at Batu Ampar Port, Batam. Using a qualitative approach and the Miles and Huberman data analysis model, the research interviewed three key inform-ants: the Batu Ampar Port PFSO, Batam KSOP, and an ISPS Expert. The findings indicate that the implementation of the ISPS Code through SOCPF certification, supported by risk assessments, comprehensive security plans, personnel training, and regular drills and audits, has significantly enhanced port security. This compliance has not only reduced security incidents like unauthorized access and theft but also increased the confidence of interna-tional trading partners and strengthened Batam's position as a strategic mari-time hub in Indonesia. This research concludes that a continuous commit-ment to implementing the ISPS Code is crucial for maintaining the port's competitiveness and operational stability.
  • Repository Politeknik Negeri Batam
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    Thread Locker Supplier Selection Analysis Using Fuzzy Analytical Hierarchy Process Method
    (2025-08-02) Tobing, Monica; Devano, Alrido Martha
    The purpose of this research is to find the best supplier in PT TBV with priority criteria based on company criteria. For determining the best supplier, the company will obtain the best raw materials and ensure that the production process is runs well. The alternative suppliers evaluated are Supplier X, Supplier Y, and Supplier Z, using the Fuzzy-AHP method. Fuzzy AHP was developed to cover the weaknesses of the AHP method. Combining the strengths of the Fuzzy method with AHP is one approach to overcoming the limitations of the Analytic Hierarchy Process. The approach in this research is mixed methods. This method is a combination of quantitative and qualitative methods. Data collection in this study used several techniques, namely interviews and questionnaires. The analysis was carried out on five criteria, namely price, quality, service, delivery, and supplier profile so that the following weights were obtained: price (0.38), quality (0.41), service (0.00), delivery (0.00), and supplier profile (0.21). Based on the results of the calculation of the final weight, supplier Z occupies the highest position with a weight of 0.4227, followed by supplier Y with a final weight of 0.3027, and the last supplier suggested is supplier X with a weight of 0.2746. These results are a guide for companies in choosing the most suitable suppliers to maintain smooth production operations.